TICKET INFORMATION

 

The Imperial Theatre Box Office is located immediately North of the main theatre doors and is open Monday to Friday 11:00 am to 5:00 pm and Saturday 10:00 am to 2:00 pm, except Statutory Holidays. During the summer period the Box Office operates on restricted hours as indicated on the Home page.

TICKETS

Tickets include applicable fees and taxes and may be purchased :

  • In person at the Box Office using Debit, Visa, Mastercard, Cheque or Cash.
  • Online for those shows listed under the Tickets tab using Visa or Mastercard. A nominal processing fee is included in the price when buying on-line.
  • Discounted tickets,Subscriptions and Special Offers may not available for online purchaseIf the discount type you require is not listed on-line then please purchase through the Box Office, either in person or by phone.
  • If requesting tickets to be mailed, make sure your address is correct. Also note that one of the options when purchasing Tickets On-Line allows you to print your own tickets at home.
  • By phone with a Credit Card on (519)-344-7469. If unable to get through please leave a message on our answering machine — at times our lines are extremely busy, but we will do our best to get back to you as soon as possible.
  • By redeeming Imperial Theatre Gift Certificates - which never expire.
  • By mail to Imperial Theatre Box Office, PO Box 43 - 168 N.Christina Street, Sarnia, N7T 7H8.
  • Please note that tickets cannot be placed on HOLD due to simultaneous On-Line sales.
  • We regret that it is Theatre policy that tickets may not be purchased for Babes in Arms

GROUPS

Groups of 20 or more may qualify for a discount off the regular admission price, subject to promoter's restrictions. Contact the Box Office for more information.

CONCESSION DISCOUNTS

The concession levels for Seniors , Young Adults and Students are as follows :

Senior prices, when applicable for all Theatre Sarnia and Imperial Presents shows will be at the age of 60 , Young Adults are ages 19 - 29 and Students are up to 18 years of age. Concessions for other shows are at the sole discretion of the producing Company.

Concession discounts may, or may not be available for for on-line purchases

GIFT CERTIFICATES

Make a thoughtful gesture for any occasion and may be purchased at the Box Office or on-line in an amount of your choice. They may be used to purchase tickets for any show at the Theatre and have no expiry date.

EXCHANGE POLICY

All Ticket sales are Final..there are no Refunds unless the performance is cancelled.

However, tickets may be exchanged for $2 each between performances of the same show, subject to promoters' restrictions. Tickets cannot be exchanged from a completed performance.

Tickets can only be exchanged in person at the Box Office. If you are out of town....please call the Box Office.

We regret that we cannot handle exchanges for any show during the 1 hour prior to curtain time

TICKET REPRINT POLICY

Our ticketing system allows for reprinting of tickets that have been mislaid or lost. However there is a cost to the Theatre to do so and accordingly there is a nominal charge of $2 to reprint such tickets.

PURCHASED TICKET PICK-UP 

Your tickets may be picked up at the Box office any time during Business Hours. 

Also the Box Office is open for ONE HOUR before each show to allow for tickets to be picked up and for the sale of Rush tickets for that Performance. During that hour, if busy, we may not be able to sell tickets for future performances or handle any requests to exchange tickets.

 

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Location

168 Christina Street North,
PO Box 43, Sarnia, Ontario
N7T 7H8, Canada




Parking / Transit

There are approximately 100 spaces on Christina Street and the adjacent streets, all within 5 minute walk of the Imperial Theatre. There is a 2 hr free on street parking limit Monday to Friday until 6 pm. Parking on street is free all day on Saturday and Sunday and after 6 pm every evening. Parking rates vary during the day Monday to Friday until 6 pm. After 6 pm parking is free, as well as all day on Saturday and Sunday.

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